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LiveCRM or Deskhand for an agent that writes to your CRM?
LiveCRM describes itself as a layer that keeps Salesforce and HubSpot true, with an MCP server and runs your agents dispatch. Deskhand is a CRM of its own, built so an agent can be its operator. The question is whether your records already live in Salesforce or HubSpot.
Side by side
| LiveCRM | Deskhand | |
|---|---|---|
| What it is | An MCP server and product over your existing Salesforce or HubSpot CRM; the page lists sixty-seven tools. | A hosted CRM and email desk the agent writes to directly. |
| Before anything is written | The page says approved by default: you confirm before anything is written; creating a run and dispatching one are separate permissions. | Off by default. A workspace setting (auto, email, all) plus a per-agent override. |
| Undo | The page says a whole run, or a single record, goes back to exactly how it was, with 90-day rollback on every write. | Revert one change or a whole agent run from Activity. Records edited since are skipped and reported. |
| Record of changes | Every write is recorded with the value before it. | Audit log with agent, run, before and after values. |
| Agent autonomy | A permission you set at the tenant level. | One key per agent, with scopes, a rate limit, a daily send cap and a pause switch. |
Facts about LiveCRM are what its own pages said when opened on 2026-11-02. Pages change; check the source.
Deskhand's own controls
- Email. Agents draft email; drafts wait in the To send queue in the console.
- Price. Free during early access: 3 agents, 1,000 records. See pricing.
Choose LiveCRM if
Your CRM is already Salesforce or HubSpot and you want data-hygiene runs over it with confirmation and rollback.
Choose Deskhand if
The agent needs a CRM of its own: its own key, caps and a pause switch, with contacts and email drafts in one place.
Sources
- LiveCRM (livecrm.ai), opened 2026-11-02
Try it
Free during early access: 3 agents, each with its own key, a pause switch and the full audit log. Start free
Related: All comparisons, Undo what an AI agent did to your CRM, Approval when you want it